Failed to find host with master error under a different user account

RedHat with LDAP.
A team member set up the cluster (1 master aggr, 2 leaves) under his username, and all is fine. However, when I ssh into the master, I couldn’t see anything. We both tried troubleshooting but couldn’t get far. Any pointer would be appreciated.

Hi twu! :wave: Welcome! Sorry to hear about your difficulties. Can you tell me if you are running on the managed or self-hosted service and the version number?