How can I enable a user already using the single store portal for the single store workbench in our managed instance? I want these users to be able to use their google credentials to login to the single store portal (as today) but also use the features in single store studio without sharing passwords.
Hi Michael! I want to get an expert to answer this for you as soon as possible, so I’m escalating the issue internally and we’re working on getting the support you need. We appreciate your patience. Thank you!
In the meantime, can you let me know if you are on the managed or self-hosted service and your version number?
we are on the managed version. 7.6.3
Hi Michael! Can you try these steps and keep us posted on how it goes?
- First you will need to add a database user to log into a Managed Service database with the appropriate privileges.
- When that is set up you can connect them to SingleStore using SQL workbench with the instructions listed here.
Please let us know if you have any further questions or if this resolves the issue. Thanks!