SingleStore Support is here to help you to overcome any challenges you may face while using our leading database technology.
24x7 Support
Get peace of mind knowing that no matter when or where, we’ll be there to help
Deep Expertise
Get professional advice, help and how-to’s from technical product experts
Commitment to Success
We provide best-in-class customer service to ensure your success
SingleStore Helios & Database Support Plans
SingleStore support packages are tailored to your business, whether you’re a startup or a global enterprise. Still have questions? Find an answer in our Support FAQ.
Standard
Support included with SingleStore Helios paid subscription and paid Database Licenses
Silver
Everything in Standard with faster response times and 24x7 support for all issues
Platinum
Everything in Silver, with faster response times and a dedicated
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